Home > Current

The Impact of Digital Transformation in the Hospitality Industry on Tourism Consumption Experience

Ren-Ze Yu （ International Hotel Management, City University of Macau, Macau, 999078, China ）

https://doi.org/10.37155/2972-4813-0301-4

Abstract

With the rapid development of information technology, digital transformation has become a crucial means for industries to enhance competitiveness and optimize customer experiences. As an essential part of tourism consumption, the digital transformation of the hospitality industry has had a profound impact on tourism consumption experiences. This paper aims to explore the current status and trends of digital transformation in the hospitality industry, analyze its specifc impact on tourism consumption experiences, and provide relevant recommendations.

Keywords

Hospitality industry; digital transformation; tourism consumption experience; impact

Full Text

PDF

References

[1]Chen, Yan. (2024). Thoughts and Suggestions on the Digital Transformation of the Tourism and Hotel Industry. Tourism Review, (12), 147-149.
[2]Hu, Tingpei. (2024). Exploring the Development Path of Digital Transformation in the Tourism and Hotel Industry. Tourism and Photography, (08), 20-22.
[3]Zhao, Xiaoshan. (2021). Research on the Development Strategies of China's Hotel Industry in the Context of Digitalization. Marketing World, (33), 30-31.
[4]Liang, Jiaojiao. (2024). Research on the Digital Upgrade Path of the Hotel Industry from the Perspective of Cultural Tourism Integration. Western Tourism, (15), 89-91.

Copyright © 2025 Ren-Ze Yu Creative Commons License Publishing time:2025-03-30
This work is licensed under a Creative Commons Attribution 4.0 International License